Account recovery

Instructions for regaining access to your Luno account if you have lost your password and/or your two-factor authentication codes.

I've lost access to my Luno account. How do I recover my account?
If you’ve lost access to your Luno account, there are several ways to regain access that depend on your specific situation. My six-digit authentication c...
Tue, 27 Oct, 2020 at 1:52 PM
How do I take a good selfie with ID and note?
Sometimes, when you get in touch with us, we’ll ask you to provide some info, just to make 100% sure that it’s you.  We take security very seriously, so if...
Thu, 4 Feb, 2021 at 2:31 PM