Keeping my Luno account secure

How do I keep my Luno account secure?
Luno will keep your cryptocurrency safe but only you can protect your wallet from being accessed by intruders. If your sign in details are stolen and used t...
Fri, 24 Jul, 2020 at 3:36 PM
How do I secure my Luno account if I suspect it’s been compromised?
If you suspect that someone got unauthorised access to your Luno account, or if you’ve fallen victim to fraud - and you still have access to your Luno accou...
Mon, 17 Aug, 2020 at 11:53 AM
How do I lock my Luno account?
This article describes how you can quickly lock your Luno account against unauthorised use. Please note that while your account is locked you will not have ...
Mon, 3 Aug, 2020 at 2:49 PM
How do I protect myself against phishing?
The short answer What is phishing? Phishing is a type of social engineering attack, where attackers attempt to get sensitive information - such as a ...
Wed, 16 Sep, 2020 at 2:22 PM
Protect your wallet by disabling the option to send cryptocurrency
A large number of our customers do not send cryptocurrency on a daily basis, and prefer to store cryptocurrency in their Luno wallet. In light of this appro...
Fri, 24 Jul, 2020 at 3:53 PM
I think my account has been compromised. What should I do?
If you suspect that somebody else has accessed your Luno account, you can follow these steps to secure it. Step 1 Lock your Luno account immediately Locki...
Fri, 24 Jul, 2020 at 4:02 PM
What is authorisation and how does it work?
As an added security measure, you need to authorise actions on your Luno account that are considered high risk. These actions include: Enabling the opti...
Fri, 24 Jul, 2020 at 4:07 PM
How do I trust my devices?
What is a trusted device? A trusted device is one that you’ve specifically trusted to receive push notifications for your security and transaction authoris...
Fri, 24 Jul, 2020 at 4:12 PM