Keeping my Luno account secure

How do I keep my Luno account secure?
Luno will keep your cryptocurrency safe but only you can protect your wallet from being accessed by intruders. If your sign in details are stolen and used t...
Wed, 4 Sep, 2019 at 4:30 PM
How do I lock my Luno account?
This article describes how you can quickly lock your Luno account against unauthorised use. Please note that while your account is locked you will not have ...
Fri, 6 Sep, 2019 at 11:27 AM
Protecting your money from trading scams, ponzi and pyramid schemes
Unlike the fiat currency in your physical wallet, cryptocurrency is entirely digital in nature. The move towards using a global, decentralised currency whic...
Thu, 19 Sep, 2019 at 9:14 AM
Protecting yourself against phishing
It’s extremely important to familiarise yourself with how phishing works and the measures phishers take to attempt to gain access to your wallet. We’ve writ...
Wed, 18 Sep, 2019 at 5:27 PM
Protect your wallet by disabling the option to send cryptocurrency
A large number of our customers do not send cryptocurrency on a daily basis, and prefer to store cryptocurrency in their Luno wallet. In light of this appro...
Wed, 18 Sep, 2019 at 5:33 PM
I think my account has been compromised. What should I do?
If you suspect that somebody else has accessed your Luno account, you can follow these steps to secure it. Step 1 Lock your Luno account immediately Locki...
Mon, 26 Aug, 2019 at 1:37 PM
What is transaction authorisation and how does it work?
This security feature ensures you have greater control over your Luno send transactions. Please set up two-factor authentication in your Security settings ...
Thu, 5 Sep, 2019 at 2:02 PM
Protecting yourself against social media scams
How to play it safe when interacting with crypto platforms on social media When you communicate publicly with Luno via any of our social media channels lik...
Thu, 10 Oct, 2019 at 1:44 PM
How to identify a cryptocurrency scammer
Social media scammers will often find their victims by lurking in the comments on posts of various well-known cryptocurrency platforms, including our own, w...
Tue, 17 Sep, 2019 at 1:35 PM