The basics

First steps to buy Bitcoin at Luno

How to buy cryptocurrency in four easy steps
 Step 1: Sign up with Luno Visit our signup page to create a Luno account.   Step 2: Verify your identity See our detailed guide to having your identi...
Fri, 2 Oct, 2020 at 1:24 PM
How do I deposit money?
Before making a deposit so that you can buy cryptocurrency, you’ll have to set up your profile by telling us a bit about yourself. Once done, you can go ahe...
Fri, 5 Feb, 2021 at 2:00 PM
How do I buy or sell cryptocurrency with Luno?
To buy cryptocurrency with Luno you would first need to have verified your identity, a simple process to let us know it’s you who is using your Luno account...
Wed, 27 Jan, 2021 at 1:31 PM
How do I withdraw money from Luno to my bank account?
If you’d like to cash out your local currency wallet, here are steps to withdraw money to your bank account. Here's how Open the Luno app and si...
Wed, 27 Jan, 2021 at 1:33 PM
How do I sign up for a Luno wallet?
When you sign up with Luno, you get a free cryptocurrency wallet, which you can use to store, top-up, send and receive your cryptocurrency. Here's ...
Wed, 27 Jan, 2021 at 3:50 PM
How do I verify my identity?
After signing up with Luno, you will need to verify your identity before you can buy cryptocurrency. This process is easier than opening a bank account. To...
Wed, 27 Jan, 2021 at 4:00 PM
Understanding limits
During your Luno journey, there are certain limits that apply to how much you can deposit, withdraw, as well as instantly buy or sell. It can all be a li...
Tue, 9 Feb, 2021 at 3:33 PM
How do I contact support?
We’re glad you asked! Your time is important to us, so we want you to find the answers you’re looking for quickly and easily. The fact that you’re here, ...
Wed, 27 Jan, 2021 at 12:22 PM
We’ve paused Zambia (just for a while)
Sadly, we’ve had to make the difficult decision to pause all operations in Zambia. Just for a while. Due to circumstances beyond our control, we haven’t ...
Sat, 30 Jan, 2021 at 11:07 AM
Crypto glossary
Get intimate with common terms you might encounter in the world of cryptocurrency, the Luno app, as well as our Help Centre. Aa Altcoin A cryptocurr...
Tue, 6 Oct, 2020 at 12:36 PM