Personal accounts

Why do you need to verify my identity?
Luno is committed to maintaining the highest standards of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance to prevent the abuse of Luno p...
Thu, 5 Apr, 2018 at 1:15 PM
How do I verify my identity?
Luno helps customers with a bank account in our supported countries to buy and sell digital currency. If you don't have a bank account (in these count...
Thu, 5 Apr, 2018 at 1:16 PM
Proof of identity - accepted documents
You may be required to submit proof of identity documentation to upgrade your Luno wallet. You should submit a clear, colour photo or scan of one of the fol...
Wed, 28 Mar, 2018 at 1:46 PM
Proof of residential address - accepted documents
A recent proof of residential address document should clearly show the following: Full name (matching your identity document), and Residential addre...
Wed, 27 Dec, 2017 at 10:55 AM
I'm a foreign resident, not a local citizen, can I still open a Luno account?
If you are a citizen of our supported countries with a bank account in that country, it is simple to upgrade your Luno wallet and buy digital currency. See:...
Tue, 27 Feb, 2018 at 3:03 PM
Nigeria - Why does Luno require my BVN / bank verification number?
The Bank Verification Number (BVN) was introduced by banks in Nigeria to help protect customers from identity theft and fraud. Luno ties in with this system...
Wed, 28 Mar, 2018 at 1:51 PM