Personal accounts

How do I verify my identity with Luno?
Luno helps customers with a bank account in our supported countries to buy and sell cryptocurrency. If you don't have a bank account (in these countri...
Mon, 26 Aug, 2019 at 10:11 AM
I'm a foreign resident, not a local citizen, can I still open a Luno account?
If you are a citizen of our supported countries with a bank account in that country, it is simple to upgrade your Luno wallet and buy cryptocurrencies. Read...
Mon, 26 Aug, 2019 at 10:14 AM
I'm using Luno in Nigeria. Why does Luno require my BVN / bank verification number?
The Bank Verification Number (BVN) was introduced by banks in Nigeria to help protect customers from identity theft and fraud. Luno ties in with this system...
Mon, 9 Sep, 2019 at 4:24 PM
Proof of identity - accepted documents
You may be required to submit proof of identity documentation to upgrade your Luno wallet. You should submit a clear, colour photo or scan of one of the fol...
Mon, 16 Sep, 2019 at 10:24 AM
Proof of residential address - accepted documents
A recent proof of residential address document should clearly show the following: Full name (matching your identity document), and Residential address...
Mon, 9 Sep, 2019 at 4:30 PM
Why does Luno need to verify my identity?
Luno is committed to maintaining the highest standards of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance to prevent the abuse of Luno p...
Mon, 26 Aug, 2019 at 10:25 AM