Once we know a little bit more about you (aka verifying your identity), it’s easy depositing money into your EU wallet using your debit or credit card (Visa only).


Note:

We’re first rolling this out to our customers in the United Kingdom and a growing number of countries in the EU – if you don’t see this deposit method, you can make a deposit using SEPA bank transfer. Find out how to do that here.


Here’s how

Sign in to the Luno app, select Wallets, then Deposit on your EUR wallet. Once there, follow these steps:

  1. Select Debit or credit card (Visa only) from the options

  2. Enter the amount you’d like to deposit

  3. On the next screen, select CONTINUE TO EVERYPAY

  4. You’ll be guided to Everypay. When there, enter your card details, and select Pay

  5. If you’ve successfully followed the 3D-secure prompts, your payment will be processed

Mission success! You’ve made a deposit and can now buy cryptocurrency.


Frequently asked questions

How safe is it to use my credit or debit card details?

Very safe! Your security is our biggest priority. We take every effort to keep our customers – and their funds – safe through first-class security and adherence to strict internal security and compliance standards. See our privacy policy for more information.


Is there a deposit limit using my debit or credit card?

Yes, you can deposit up to EUR 1,000 per transaction with a monthly card deposit limit of EUR 5,000. This is separate from your current verification level limits, which include the monthly and lifetime deposit limits that apply regardless of this card deposit limit.


Can I make more deposits after reaching my monthly limit?

Yes. The monthly limit of EUR 5,000 is for debit and credit card deposits. If you are unable to use your card to make a deposit, you can also continue to use the SEPA deposit method.


How long does the deposit take to reflect?

Your deposit should reflect instantly in your EUR wallet.


What could cause delays?

A delay in the deposit process could be caused by the following factors:

  • Not completing the deposit flow

  • Insufficient funds in your debit account or credit card

  • Bank processing delays (potentially a pending investigation or an error on the bank’s side)