Luno Pte Ltd (“Luno”) have agreed to run a program where Luno customers can stand a chance to win prizes in connection with the Luno Exclusive Rewards Program (the “Program”). Without limiting the applicability of Luno’s Terms of Use and Privacy Policy to customers who sign up, you agree to be bound by these rules when participating in the Program (the “Rules”). You agree to accept any decision made by Luno in terms of these Rules as final and binding.


  1. Eligibility criteria and exclusions: Participation in the Competition is limited to existing and new Luno customers who are residents of Indonesia. You must be 18 (eighteen) years or older and otherwise meet the account eligibility criteria set out in section 3 of Luno’s Terms of Use.

  2. Program period: The Program will commence on 1 April 2020 and can be terminated immediately by Luno.

  3. Subject to change: Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Program at any time.

  4. Entering the Program: To participate in the Program, you are required to follow the instructions on the Luno Exclusive Rewards Program blog post.

  5. Contacting a winner: Winners will be contacted directly by email / chat every month before the 5th business day of the month. Luno is not liable for any winner’s failure to receive notices due to spam, junk email or other reasons. If a winner cannot be contacted within this period, the prize will be forfeited.

  6. The prize: Winner(s) of the Program will receive the prize within 30 days of being contacted.

  7. Personal information: Any personal information provided to us for purposes of the Competition (for example your name, address, telephone number and email address) will be treated in accordance with our Privacy Policy.

  8. Governing law: These Rules shall be governed by and interpreted in accordance with Singapore law and any disputes arising from the Promotion shall be subject to the exclusive jurisdiction of the courts of Singapore.