Updating the email address linked to your Luno account is easy to do by following a few simple steps.
You can only update your email address on the web, not on the Luno mobile app.
Change your email address
Select Profile from the menu and scroll down to Settings
Select Email from the options
On the Your emails screen, select + Add email
Enter your new email address and select NEXT
Authorise and finalise the change
You’ll need to authorise the email change so that we can verify that you did, in fact, initiate making this change. You’ll receive an authorisation link via either:
Push notification - if you have a trusted device
Or SMS - to the existing mobile number linked to your account
Clicking on the link will open an authorisation screen, where you can choose to approve or deny the change.
Once authorised, you will have successfully added a new email address to your Luno account. A verification email will then be sent to your newly-added email address. Click on the link in the email to verify your new email address. Once verified, follow these steps:
Go back to Profile and scroll down to Settings
Select Email from the options, and select your new email address
Click on the three dots next to your new email address, and select Set as primary
Mission success! You’ve successfully updated your email address.