The following rules apply to the competition being run by Luno Pte Ltd (Luno) known as the #MenangBarengLuno competition relating to the Tech in Asia event (the Event) being held on 23 and 24 October 2018 in Jakarta, Indonesia (the Competition). Without limiting the applicability of Luno’s Terms of Use and Privacy Policy, you agree to be bound by these Rules when participating in the Competition.


  1. Eligibility. Participation in the Competition is limited to people that are ordinarily resident in Indonesia, irrespective of whether that person is a Luno customer or not. Please note however that if you are not a Luno customer, you are nevertheless bound by Luno’s Terms of Use and Privacy Policy as they relate to the Competition.

  2. Agreement to Rules. By entering this Competition, you agree to be fully and unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set out above. In addition, you agree to accept any decision made by Luno in terms of these Rules as final and binding.

  3. Entering the Competition. To participate in the Competition, you are required to either: 

    1. create an original post relating to Luno’s activities at the Event and post it on Facebook, Instagram, and/or Twitter, with the hashtag #MenangBarengLuno; or 

    2. share (or retweet, as applicable) on Facebook, Instagram and/or Twitter posts relating to the Event that Luno has shared on its official Facebook, Instagram and/or Twitter accounts which are tagged using the hashtag #MenangBarengLuno. 

We may in our sole discretion disqualify entries that are incomplete, are unable to be opened or viewed or do not adhere to these Rules. 

  1. Official accounts. Luno’s official social media accounts are https://www.facebook.com/LunoIndonesia/ (Facebook), @lunomoney (Instagram) and @lunomoney (Twitter).

  2. Multiple entries. You may enter the Competition as many times as you like on any of the platforms. The same post can be uploaded onto, or shared on, each of Facebook, Instagram and/or Twitter more than once.

  3. Duration. The Competition will commence on 17 October 2018 and will run until 12:00 WIB (Western Indonesian Time) on 25 October 2018 . Luno reserves the right to shorten or extend the Competition deadline in our sole discretion. 

  4. Prizes. 

    1. Entrants into the Competition stand the chance to win the grand prize of 1 (one) iPhone X (the exact specifications of which will be communicated to the winner by Luno following the winner selection pursuant to clause 8 below (Winner selection).

    2. Luno may in our discretion award additional prizes to entrants following the completion of the Competition. The content of these additional prizes may vary, but will be notified to you should you be selected as a winner thereof.

  5. Winner selection. Following the conclusion of the Competition, Luno shall select the winner of the grand prize, as well as any additional prizes. The selection of the applicable winners shall be random and in the sole discretion of Luno. 

  6. Winner notification. Winners will be notified by social media within 5 (five) business days following selection thereof. Luno shall not be liable for any winner’s failure to receive notices due to spam, junk email or other security settings or for that winner’s provision of incorrect or otherwise non-functioning contact information. If a winner cannot be contacted, is ineligible, fails to claim the prize within 5 (five) days from the time the award notification is sent, or fails to timely return a completed and executed competition release form as required, the prize may be forfeited and an alternate winner selected. 

  7. Winner announcement. Winners shall be announced on Luno’s social media pages on Facebook, Instagram and Twitter. Should you be a winner and not wish Luno to publicise your name, you must notify us immediately following our notification to you that you have been selected as a winner.

  8. Competition release form. Should you be drawn as a winner, you’ll be required to complete a competition release form. Once the release form has been received and accepted by Luno, please allow the following timeframe for the delivery of your prize to you:

    1. in respect of the grand prize, 72 hours;

    2. in respect of any additional prizes, delivery times will vary according to the region where the winner resides. An estimation of delivery time will be communicated to you once you have provided the delivery address as per clause 12 (Delivery of prizes) below.

  9. Delivery of prizes. Should you be selected as a winner, we may require that you provide us with an address to which we can courier your prize. This may be any address where you are able to receive packages. Packages will be addressed to you only (we will not courier packages to third parties). It is your responsibility to ensure that you provide us with the correct address details. We will not liable should you not receive the package as a result of you providing us with an incorrect address.

  10. Use of multiple accounts. Anyone suspected or found to be using multiple Facebook and/or Instagram and/or Twitter accounts to participate in the Competition will be disqualified from the Competition.

  11. Non-transferable. Each prize is non-transferable, cannot be refunded, and cannot be exchanged for cash or another product. If you are a winner, we may require that you verify your identity prior to us delivering your prize to you.

  12. Personal information. Any personal information provided to us for purposes of the Competition, including but not limited to, your name, age, address (including postcode), telephone number and/or email address, will be used solely for purposes of the Competition and in compliance with our Privacy Policy

  13. Luno employees. Employees, agents of and/or consultants to Luno or any of its subsidiaries or related parties, their immediate family members (parents, children, brothers and sisters), spouse(s), life partners, business partners and associates (collectively Luno Parties) are not eligible to enter this Competition. No posts created or shared by Luno Parties will be eligible for this Competition (but a post by Luno on one of its official accounts and shared by an eligible entrant is permitted).

  14. Platforms. None of Facebook, Instagram or Twitter in any way sponsors, endorses, administers or is associated with this Competition.

Governing law. These Rules shall be governed by and interpreted in accordance with Singapore law and any disputes arising out of them shall be subject to the exclusive jurisdiction of the courts of Singapore.