An exciting feature we’ve launched to a segment of our UK customers is the ability to save a credit or debit card to your Luno wallet to make depositing easier and faster. Other existing deposit methods will continue to be available for our other EU customers. 

For customers in the UK new to Luno, you will have the credit card deposit method available to you after verifying your identity. 

How to add a card and make your card deposit (UK)

Step 1 From the Menu, select Wallets and then the Deposit option on your local currency wallet

Step 2 Now select the Add debit card or credit card button

Step 3 On the Add Card screen, proceed to enter your debit or credit card details

Step 4 Once complete, select the Add Card button

Step 5 You will be taken directly to the Enter Amount screen where you can continue to make your deposit


Frequently asked questions

Why can’t I see this feature when I deposit money?

We’ve released this feature to a segment of our UK customers for now, and will soon be rolling it out on a larger scale to more of our customers. If you don’t see the option to add a saved credit card when depositing money, please be patient while we work on bringing this new deposit method to you. 

 How many cards can I save?

You can save two cards to your account.

 How safe are my credit and debit card details?

Your security is our biggest priority. We take every effort to keep our customers – and their funds – safe through first-class security and adherence to strict internal security and compliance standards. See our privacy policy for more information. 

 Is there a deposit limit using my debit or credit card?

Yes, you can deposit up to EUR 1,000 per transaction with a monthly card deposit limit of EUR 5,000. This is separate from your current account level limits, which include the monthly and lifetime deposit limits that will be applied regardless of this card deposit limit. 

 Can I make more deposits after reaching my monthly limit?

Yes. The monthly limit of EUR 5,000 is for debit and credit card deposits. If you are unable to use your card to make a deposit, you can also continue to use your other available deposit methods.

How to make your card deposit (EU)

Follow the usual deposit method by choosing Deposit on your local currency wallet. Then:

Step 1 From the selection choose Debit or credit card.

Step 2 Enter the amount, according to your individual limits.

Step 3 Continue to our card payment partner EveryPay to confirm the transaction.

Step 4 Once confirmed please select Back to be redirected to Luno.

Frequently asked questions

Why can’t I use this feature?

We have limited the number of people who have access to this feature during our testing phase to ensure we can provide an improved experience for all in the future. This means that only a small selection of our European customers will have access to debit and credit card deposits for now.

Is there a limit for debit and credit card deposits? 

Yes. You can deposit up to EUR 1,000 per transaction with a monthly card deposit limit of EUR 5,000. This is separate from your current account level limits, which include the monthly and lifetime deposit limits that will be applied regardless of this card deposit limit. 

Are there specific lifetime limits for debit and credit card deposits? 

No. For as long as this card deposit method is available (with our partner EveryPay), there are no lifetime limits. This means you are free to make as many transactions of up to EUR 1,000 each with an overall monthly limit of EUR 5,000.

Is this a limited time offer? 

Yes. We are currently working on an awesome new feature (and it's not quite ready yet). Until then, we've teamed up with EveryPay to make card deposits available. To keep our fees the lowest possible, we're absorbing all costs so the deposit is as cheap as possible for our customers.

Are there any restrictions?

Yes. This is only available to a select few customers during our current testing phase. Please also note that each account can only have one debit or credit card linked to it.

Can I make more deposits after reaching my monthly limit?

Yes. The monthly limit of EUR 5,000 is for debit and credit card deposits. If you are unable to use your card to make a deposit, you can also make a bank transfer using SEPA, which has higher limits. 

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