As with any service, there are a few basic requirements in linking your bank account to your Luno wallet:

  1. Deposits must be made using a bank account that belongs to the same person who owns the Luno wallet, i.e. the bank account must be in your name.

  2. You may not deposit money using a friend or family member’s bank account

  3. If you wish to use a company bank account to make deposits from Luno, please apply for a company account at Luno

  4. It can take up to two business days for your money to show in your Luno wallet under certain circumstances. Please be patient. If it has taken longer than that, please upload a proof of payment here.

These are basic pointers but there is more information available on our Terms of Use.

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