Once you’ve verified your identity, you’ll be able to add a bank account to your Luno wallet as a beneficiary. This will be used to process withdrawals from Luno to your bank account. 

Please take note of the bank account requirements before adding the bank account or requesting a withdrawal. Specifically, you can only add bank accounts that are in your name.

To add your bank account, follow these steps:

  1. Open the Luno app and sign-in 

  2. Go to Menu, tap Wallets

  3. Tap Withdraw on your local currency wallet and tap Beneficiaries

  4. Now choose the Beneficiary type (Bank account)

  5. Now, select your Bank Region, Bank Account Holder’s Name, Bank Account Number and finally Bank

  6. Confirm the prompt about adding a new bank account

Congratulations, you will now be able to successfully withdraw money from your Luno wallet.

Updating your beneficiaries

To remove a beneficiary using the website, follow these steps:

  1. Open the Luno app and sign-in 

  2. Go to Menu, tap Wallets

  3. Tap Withdraw on your local currency wallet and tap Beneficiaries

  4. Find the beneficiary you would like to remove, and then select the remove action to the right of the beneficiary’s name and description.


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