Luno helps customers with a bank account in our supported countries to buy and sell cryptocurrency.

If you don't have a bank account (in these countries) or you just want to use Luno to send, receive and store Bitcoin, you don't need to upgrade your account.

You can upgrade your account securely using the Android or iOS Luno Smart Wallet, or by visiting the Settings page.

Account levels

There are different account levels, with deposit and withdrawal limits that apply to each level. 



Level 1

Confirm mobile number and basic personal details

Level 2

Submit photo/scan of government-issued ID (accepted documents) and selfie photo (no older than 24 hours)

Level 3

Submit proof of residential address (accepted documents)

Please note: There are some cases where you will still be required to provide extra documentation.

Related articles

Why do you need to verify my identity?

Proof of identity - accepted documents

Proof of residential address - accepted documents

I'm a foreign resident, not a local citizen, can I still use Luno?