Luno helps customers in our supported countries to buy, sell, store and even save and earn interest on cryptocurrencies.

You can upgrade your account securely using Luno on Android, iOS, the web; or by navigating to Settings when you're signed in to your account.

Account levels

In some of our supported countries, there are different account levels, with deposit and withdrawal limits that apply to each level. You can find out if your country has account levels here



Level 1

Confirm your mobile number and your basic personal details

Level 2

Submit a photo/scan of your government-issued ID (accepted documents) and a selfie photo (no older than 24 hours)

Level 3

Enter your residential address and select your employment status, occupation and source of funds


In certain extra special cases, we might ask you to provide additional documentation.