Luno is committed to maintaining the highest standards of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance - to prevent the abuse of Luno products and services for money laundering, terrorist financing, or any other illicit use.

Luno is required to comply with KYC and AML laws in a number of countries in which we operate. Where we’re not strictly required to comply with such laws, we nevertheless ensure that our internal compliance standards and policies are in line with the KYC and AML requirements of the local laws and regulations. We do so as a responsible market participant to ensure that we create a safe place for our customers to easily buy, store, and learn about cryptocurrencies.

These laws require us to take certain steps to identify and verify our customers. It’s for this reason that we ask our customers to provide us with their personal details and identification documents when signing up and transacting with us.

Rest assured, we keep your information safe and secure, in accordance with the highest personal data protection standards.


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You can read more about our Privacy Policy here as well as our AML / Compliance policy here.