Once you have cryptocurrency in your Luno wallet, you can easily send it to others. There are three ways to send cryptocurrencies using Luno:

  1. Sending to a wallet address

  2. Sending it to someone's email address or mobile number (Bitcoin only)

  3. Scanning a QR code


Tip:

Not sure how to buy crypto for your wallet? Find out how to here.


Important: Before you send

For increased security, by default, the option to send cryptocurrency is disabled. Crypto sends can’t be reversed and you won’t get your money back if you send to a scam or wrong address.

You can enable send in two ways:

  • By selecting SEND anywhere in the app

  • Or by navigating to Profile, then Security and enabling it from Send cryptocurrency


Note:

Once you’ve authorised the option to send crypto, there’s a waiting period for it to be activated. This is an extra security measure that gives you time to undo your action and protects your money against fraudulent activity. It usually takes 24 hours to activate, but in some of our supported countries, it takes up to 14 days. The date at which your send option will be activated is displayed to you in the app, and you’ll also receive an email notification as soon as it’s activated for you.


How to send to a wallet address, email address or mobile number

Once your crypto send option is activated, you can easily send to a wallet address, email address, or mobile number by following these steps:

  1. Sign in to your Luno account

  2. Select Wallets from the menu

  3. Select the cryptocurrency wallet you want to send from

  4. Select SEND

  5. Enter the wallet address, email or mobile number to which you want to send

  6. Enter the amount you want to send

  7. Enter a note if you want to (optional), and select NEXT

  8. Review the transaction, enter your PIN or two-factor authentication code (if necessary, depending on your device and settings) and select CONFIRM


Note:

You can only send Bitcoin to someone’s email address or mobile number (or their Bitcoin address). For all other crypto sends, you can only send to someone’s wallet address.


Mission success! You’ve sent cryptocurrency.


How to send by scanning a QR Code

This is a convenient way to pay using your Luno wallet, without the need to enter the recipient's wallet address. It’s ideal when sending from a mobile device using the Luno app.

  1. Sign in to your Luno account

  2. Select Wallets from the menu

  3. Select the cryptocurrency wallet you want to send to send from

  4. Select Send and then the  QR code icon top right

  5. Scan the recipient's QR code

  6. Enter the amount you want to send

  7. Review the details and confirm the transaction

Mission success! You’ve sent cryptocurrency.


Important things to remember

  • The recipient's wallet might take a while to show the transaction

  • Sending Bitcoin to someone with a Luno wallet using their email address or mobile number makes the transaction instant and free (if they don’t have a Luno account, they’ll be asked to create one) 

  • For security reasons, amounts exceeding 10 BTC or 20 ETH aren’t sent immediately. To see when your transfer will be completed, see the manual send schedule

  • Cryptocurrency transactions are similar to cash transactions and cannot be reversed unless the recipient agrees to give it back. This is unlike credit card payments that can be disputed and reversed

  • Only send to people you trust and watch out for scams


What are the fees for sending crypto?

There’s a dynamic fee when you send cryptocurrency, which is based on the blockchain network activity at that time. We’ll display it to you before you confirm the send transaction.

Remember, sending Bitcoin to an email address or mobile number is instant and free.


Tip:

We’ve published a blog article in which we discuss the reasons behind our fee structure. You can also find out more information about send fees here.