Before making a deposit, you must verify your identity.
Important announcement: BitX rebranded to Luno in January 2017. We have not yet changed all our bank account names to Luno so don’t be alarmed if you’re still depositing to a BitX bank account. Simply follow the steps as indicated on your device and your deposit will reach us as normal.
Follow these steps:
1. Log into Luno and, in the menu, click WALLETS
2. For your local currency wallet, click on DEPOSIT
3. Follow the instructions on screen
Different payment methods are available in each country. Follow the steps displayed and Luno will show you the bank details which will result in the fastest allocation of your money.
Please read and follow the instructions carefully. This will help prevent unnecessary delays.
Make an online bank transfer from your bank account to the Luno bank account. Once we've received your money, you will get an email notification saying you can buy Bitcoin.
IMPORTANT: To ensure your deposit is allocated quickly, please make sure to use the correct REFERENCE NUMBER or, in some countries, the UNIQUE DEPOSIT AMOUNT.
In some countries, we may ask you to use a UNIQUE REFERENCE to help us track your deposit. Enter this reference at your bank when making the deposit to ensure it reflects on our bank statement.
In some countries, we may ask you to send a UNIQUE DEPOSIT AMOUNT to help us identify your deposit. This amount will be slightly more than the deposit amount you entered.