Before making a deposit so that you can buy cryptocurrency, you must verify your identity

Once your identity has been verified, you can proceed to make a deposit to your local currency wallet. It may take up to two business days for your money to reflect in your local currency wallet.

Here’s how to do it:

1. Open the Luno app and sign-in

2. Tap Wallets on the Menu

3. Select your local currency wallet

4. Tap Deposit

5. Select the method with which you would like to top-up your wallet

6. Follow the next steps displayed to you

You can also buy a set amount of cryptocurrency—or specify your own amount—by tapping the desired amount on the Home screen. If you already have a balance in your local currency wallet, you will be able to instantly buy cryptocurrency. If not, you will be prompted to first make a deposit. 

Different payment methods are available in each country. Please read and follow the instructions carefully, remember to take note of your BX reference number which will be used as the beneficiary reference when you make payment to your local currency wallet. 

In some countries, we may ask you to use a unique reference to help us track your deposit. Enter this reference with your bank when making the deposit to ensure it reflects on our bank statement.
Depending on your country, we may also ask you to send a unique deposit amount to help us identify your deposit. This amount will be slightly more than the deposit amount you entered.

We rebranded from BitX to Luno in January 2017. We have not yet changed all our bank account names to Luno so don’t be alarmed if you’re still depositing to a BitX bank account. Simply follow the steps as indicated on your device and your deposit will reach us as normal.

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