Luno

The basics 11

• How to buy cryptocurrency in four easy steps
• How do I sign up for a Luno wallet?
• How do I verify my identity?
• How do I deposit money?
• How do I buy or sell cryptocurrency with Luno?

See all 11 articles

Profile 5

• How do I update my email address?
• How do I update my password?
• How do I update my mobile number?
• How do I toggle Exchange view on and off?
• How do I close my account or delete my data?

Promotions 5

• Promotions at Luno
• Terms & Conditions for the Exclusive Luno Rewards Malaysia Programme
• Terms and Conditions for the #LunoGiveaway
• Terms and Conditions for the Exclusive Rewards by Luno Program
• LTC/NGN PROMO Terms and Conditions

Personal accounts 7

• How do I verify my identity with Luno?
• Why does Luno need to verify my identity?
• Proof of identity - accepted documents
• Proof of residential address - accepted documents
• I'm a foreign resident, not a local citizen. Can I still open a Luno account?

See all 7 articles

Deposit money into my Luno wallet 5

• Depositing money into your Luno wallet
• How long until my deposit shows in my Luno wallet?
• Things you need to know about deposits
• What can I do if my deposit isn't reflecting in my wallet?
• How to add money to your Luno wallet using your credit or debit card

Deposits in South Africa 5

• How do I make a deposit via bank transfer in South Africa?
• How do I make an instant EFT with PayU in South Africa?
• EFT deposit tips for South African customers
• Proof of payment instructions for South African banks
• We’ve changed our bank account from FNB to Standard Bank

Deposits in Nigeria 5

• How do I make a deposit using bank transfer with Paystack in Nigeria?
• How do I make a deposit using instant transfer with Paystack in Nigeria?
• How do I make a PayU deposit in Nigeria?
• How do I make a Flutterwave deposit in Nigeria?
• Central Bank of Nigeria (CBN) circular - your questions answered

Deposits in Australia 2

• How do I make a deposit with a Bank Transfer in Australia?
• How do I make an instant deposit using PayID in Australia?

Deposits in Europe 2

• How do I make a deposit using my debit or credit card in Europe?
• How do I make a deposit using SEPA bank transfer in Europe?

Deposits in Indonesia 1

• How do I make an instant bank transfer in Indonesia?

Deposits in Malaysia 4

• How do I make a deposit using instant transfer with FPX in Malaysia?
• How do I make a deposit via bank transfer in Malaysia?
• Bank transfer deposit tips for Malaysian customers
• Proof of payment instructions for Malaysian banks

Deposits in Singapore 1

• How do I buy cryptocurrency using my Xfers wallet in Singapore?

Deposits in Uganda 1

• How do I make a deposit in Uganda?

Deposits in the UK 1

• How do I make a deposit in the UK?

Deposits in the US 0

Withdraw money from my Luno wallet 9

• How do I add my bank account to Luno?
• How do I withdraw money from my Luno wallet?
• How long until my withdrawal is processed?
• Things you need to know about withdrawals
• Are there any withdrawal limits?

See all 9 articles

Using your Luno wallet 10

• How do I add a cryptocurrency wallet?
• How do I add an Ethereum wallet?
• What is a Bitcoin wallet address?
• How do Bitcoin Cash wallet addresses work?
• What are XRP tags?

See all 10 articles

Using your Luno Savings wallet 7

• How do I add a Luno Savings wallet?
• The Savings wallet interest explained
• Who is your lending partner?
• How do I transfer funds in and out of my Savings wallet?
• The tax implications of earning interest on your crypto

See all 7 articles

Profits and losses 0

Using instant buy / sell 5

• What are the service charges and limits for buying cryptocurrency with Luno?
• How do I set up a repeat buy?
• Why do I have maximum buy and/or deposit limits?
• How do I instantly buy cryptocurrency in the UK and Europe?
• How do I instantly buy cryptocurrency in Nigeria?

Sending cryptocurrency 8

• How do I send Bitcoin for free?
• How do I send cryptocurrency?
• How long does it take to send cryptocurrency?
• Which cryptocurrencies are supported?
• I made a mistake sending cryptocurrency, what can I do?

See all 8 articles

Receiving cryptocurrency 4

• How do I receive cryptocurrency to my Luno wallet?
• How long does it take to receive cryptocurrency to my Luno wallet?
• What is a confirmation and how many does Luno require?
• I’m sending cryptocurrency from Binance to Luno. Which transfer network should I use?

Fees 2

• What does it cost to use Luno?
• Why am I being charged this fee when buying or selling?

Price alerts 1

• How do I monitor the cryptocurrency price and set up price alerts?

The basics 3

• Intro to cryptocurrency trading
• How does the Luno Exchange work?
• The Luno Exchange interface explained

The details 10

• What are the different order types, and how do they work?
• What are Limit Orders and how do they work?
• What is a Market Order and how does it work?
• What is a Stop-limit Order and how does it work?
• How does order matching on the Luno Exchange work?

See all 10 articles

The basics 0

The details 0

Keeping my Luno account secure 8

• How do I keep my Luno account secure?
• How do I secure my Luno account if I suspect it’s been compromised?
• I think my account has been compromised. What should I do?
• How do I lock my Luno account?
• How do I protect myself against phishing?

See all 8 articles

Two-factor authentication 3

• What is two-factor authentication, and how do I set it up?
• I can't access my authentication app. What can I do?
• My 6-digit authentication code isn't working. What can I do?

Keeping my money safe from scams 8

• Staying safe from Telegram (and other social media) scams
• Am I sending money to a scam?
• I've lost money in a scam. What should I do?
• What are trading scams?
• What are dating and romance scams?

See all 8 articles

Trusted devices 3

• What is a trusted device, and how do I enable it?
• How do I enable push notifications on my mobile device?
• Troubleshooting trusted devices

Account recovery 2

• I've lost access to my Luno account. How do I recover my account?
• How do I take a good selfie with ID and note?

Test articles 0

Archived articles 0