Luno

The basics 6

• How to buy cryptocurrency in four easy steps
• How do I deposit money?
• How do I buy or sell cryptocurrency with Luno?
• How do I withdraw money from Luno to my bank account?
• How do I sign up for a Luno wallet?

See all 6 articles

Profile 2

• How do I toggle Exchange view on and off?
• How do I update my personal details on my Luno account?

Promotions 5

• Promotions at Luno
• Terms & Conditions for the Exclusive Luno Rewards Malaysia Programme
• Terms and Conditions for the #LunoGiveaway
• Terms and Conditions for the Exclusive Rewards by Luno Program
• LTC/NGN PROMO Terms and Conditions

Personal accounts 8

• How do I verify my identity with Luno?
• Why does Luno need to verify my identity?
• Proof of identity - accepted documents
• Proof of residential address - accepted documents
• I'm a foreign resident, not a local citizen. Can I still open a Luno account?

See all 8 articles

Deposit money into my Luno wallet 5

• Depositing money into your Luno wallet
• How long until my deposit shows in my Luno wallet?
• Things you need to know about deposits
• What can I do if my deposit isn't reflecting in my wallet?
• How to add money to your Luno wallet using your credit or debit card

Deposits in Australia 2

• How do I make a deposit with a Bank Transfer in Australia?
• How do I make an instant deposit using PayID in Australia?

Deposits in Europe 2

• How do I make a deposit with iDEAL in Europe?
• How do I make a deposit with SOFORT in Europe?

Deposits in Indonesia 1

• How do I make an instant bank transfer in Indonesia?

Deposits in Malaysia 3

• How do I make a deposit in Malaysia?
• Bank transfer deposit tips for Malaysian customers
• Proof of payment instructions for Malaysian banks

Deposits in Nigeria 3

• How do I make a Paystack deposit in Nigeria?
• How do I make a PayU deposit in Nigeria?
• How do I make a Flutterwave deposit in Nigeria?

Deposits in South Africa 4

• How do I make an instant EFT with PayU in South Africa?
• EFT deposit tips for South African customers
• Proof of payment instructions for South African banks
• We’ve changing our bank account from FNB to Standard Bank

Deposits in Singapore 1

• How do I buy cryptocurrency using my Xfers wallet in Singapore?

Deposits in Uganda 1

• How do I make a deposit in Uganda?

Deposits in the UK 1

• How do I get a GBP wallet in the UK?

Withdraw money from my Luno wallet 4

• How do I link my bank account to Luno?
• How do I withdraw money from my Luno wallet?
• How long until my withdrawal is processed?
• Things you need to know about withdrawals

Fees 2

• What does it cost to use Luno?
• Why am I being charged this fee when buying or selling?

Peer-to-peer transactions 0

Price alerts 1

• How do I monitor the cryptocurrency price and set up price alerts?

Using instant buy / sell 5

• What are the service charges and limits for buying cryptocurrency with Luno?
• How do I set up repeat buys?
• How do I instantly buy cryptocurrency in Europe?
• How do I instantly buy cryptocurrency in Nigeria?
• Why do I have maximum buy and/or deposit limits?

Using the Luno Exchange 6

• How does the Luno Exchange work?
• The Luno Exchange interface explained
• What are the different order types, and how do they work?
• How does order matching on the Luno Exchange work?
• What are the fees for trading on the Luno Exchange?

See all 6 articles

Receiving cryptocurrency 3

• How do I receive cryptocurrency to my Luno wallet?
• How long does it take to receive cryptocurrency to my Luno wallet?
• What is a confirmation and how many does Luno require?

Sending cryptocurrency 6

• How do I send Bitcoin for free?
• How do I send cryptocurrency?
• How long does it take to send cryptocurrency?
• Which cryptocurrencies are supported?
• I made a mistake sending cryptocurrency, what can I do?

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Using your Luno wallet 4

• How do I add an Ethereum wallet?
• What is a Bitcoin wallet address?
• How do I add a cryptocurrency wallet?
• What are XRP tags?

Using the Luno Savings wallet 0

Test articles 0

Archived articles 0

Account recovery 2

• I've lost access to my Luno account. How do I recover my account?
• How do I take a good selfie with ID and note?

Keeping my Luno account secure 8

• How do I keep my Luno account secure?
• How do I secure my Luno account if I suspect it’s been compromised?
• How do I lock my Luno account?
• How do I protect myself against phishing?
• Protect your wallet by disabling the option to send cryptocurrency

See all 8 articles

Two-factor authentication 3

• How do I set up two-factor authentication?
• I can't access my authentication app. What can I do?
• My 6-digit authentication code isn't working. What can I do?

Keeping my money safe from scams 6

• Staying safe from Telegram (and other social media) scams
• Am I sending money to a scam?
• I've lost money in a scam. What should I do?
• What are trading scams?
• What are dating and romance scams?

See all 6 articles