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How to buy cryptocurrency in four easy steps
Sign up for a Luno wallet
Verify my identity
How do I deposit money?
How do I buy or sell cryptocurrency?
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Why do you need to verify my identity?
How do I verify my identity?
Proof of identity - accepted documents
Proof of residential address - accepted documents
I'm a foreign resident, not a local citizen, can I still open a Luno account?
See all 6 articles
Deposits and withdrawals
Deposit money into my Luno wallet
How long until my deposit shows in my Luno wallet?
How do I add money to my Luno wallet?
Why is my deposit not reflecting? What do I do now?
Things you need to know about deposits
Proof of payment instructions for South African banks
See all 10 articles
Withdraw money from my Luno wallet
How do I withdraw money from my Luno wallet?
How do I link my bank account to Luno?
How long until my withdrawal is processed?
Things you need to know about withdrawals
Malaysia bank deposits and withdrawals
Buy or sell cryptocurrency
Using instant buy / sell
Instant buy or sell fees and limits
Using the exchange
How does the Luno Exchange work?
The exchange interface explained
How does a limit order work and what are “maker” and “taker” orders?
What are the fees for trading on the Luno exchange?
How does order matching work?
What does it cost to use Luno? Does Luno charge any fees?
Why is my transaction amount less when transferring in GBP?
How do I monitor the Bitcoin price at Luno? Price alerts.
Using your Luno wallet
What is a Bitcoin wallet address?
How to add an Ethereum wallet
How do invite codes work at Luno?
What is Bitcoin Cash (BCH)? Do I have any? How do I use it?
How do I send Bitcoin or Ethereum?
How long does it take to send cryptocurrency?
How do I send Bitcoin for free?
How do I receive Bitcoin or Ethereum?
How long does it take to receive Bitcoin or Ethereum?
Keeping my Luno account secure
How do I keep my Luno account secure?
What should I do if my Luno account is hacked or compromised?
How to lock your Luno account
What is transaction authorisation and how does it work?
What is two-factor authentication?
How to enable two-factor authentication
Two-factor authentication is enabled and I can't sign in. What can I do?
I lost my phone or deleted my two-factor authentication app. How do I access my Luno account?
I've lost access to my Luno account. How do I recover my account?
What is Luno Beta and how do I join it?
How do I join Luno Android Beta?
How do I join Luno iOS Beta?